Invalid due date

Error message

Invalid due date.

Affected ERP integrations

• DATEV

• Exact Online

• MS Business Central

• Microsoft Dynamics 365 Finance & Operations

• Oracle NetSuite

• QuickBooks Online

Cause

This error occurs when the due date of the expense could not be validated against the pre-set date range in the integration service, which is five years in both directions (past and future).

Solution

To resolve this issue:

1. In the Payhawk Web Portal, go to Spend.

2. Click on the expense that failed to export to open its details view. To find it quickly, filter by Export status and select Failed.

3. Check and edit the Due date field. Ensure the date is correct and falls within the valid five-year range.

4. Click on Save and try to export the expense again.