Select amount for all expense line items

Error message

Please select amount for all expense line items.

Affected ERP integrations

• DATEV

• Exact Online

• MS Business Central

• Microsoft Dynamics 365 Finance & Operations

• Oracle NetSuite

• QuickBooks Online

Cause

This error occurs when one or more line items in the expense have an amount of 0 (zero). Expenses with line items that have zero amounts cannot be exported to your ERP integration.

Solution

To resolve this issue:

1. In the Payhawk Web Portal, go to Spend.

2. Click on the expense that failed to export to open its details view. To find it quickly, click Filters, select Export status > Failed, and then select Expense.

3. In the Amount section, check all line items. Look for any line item whose total shows 0.00 (zero).

4. For each line item with a zero amount, do either of the following:

   • If the line item is valid, click on it and enter the correct amount in Net amount.

   • If the line item was added by mistake or is not needed, click on the X next to it to delete it.

5. Click on Review to export the expense again.