Failed to export into MS Business Central. The specified vendor does not exist in MS Business Central.

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Error message

The specified vendor does not exist in MS Business Central. Please create it first.

Affected ERP integrations

  • MS Business Central

Cause

This error occurs when you are trying to export a reimbursement expense. For reimbursements, Payhawk uses the employee who created the expense as the vendor in MS Business Central. If that employee does not exist as a vendor record in your MS Business Central system, the export will fail.

Solution

To resolve this issue:

  1. Log in to your MS Business Central account.

  2. Navigate to the Vendors section.

  3. Create a new vendor record using the employee's name exactly as it appears in Payhawk.

  4. Complete all required fields for the vendor record.

  5. Save the new vendor.

  6. Return to the Payhawk Web Portal and try to export the expense again.

Ensure that the vendor name in MS Business Central matches the employee name in Payhawk exactly, including capitalization and spacing, to allow the system to correctly match the records.