Submitting trip requests

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If a Payhawk Administrator at your company has enabled the Travel AI Agent, the Agent will be available both in the Payhawk Web Portal and Payhawk Mobile App.

The Travel AI Agent allows you to book flights and accommodations for business trips directly in the Payhawk platform, and ensures that they align with your company's travel policies.

Selecting flights and hotels

Employees can search for flights and hotels directly in the Payhawk Web Portal and Mobile App, using the Travel AI Agent:

  • You can search for flights in a fully conversational manner by providing the necessary details about your destination and dates. For example, if you want to travel from Berlin to London on a specific date, you can ask the Agent directly:

Flight options from Berlin to London with prices and details for travel planning.

  • You can also search for hotels in a fully conversational manner by providing the necessary details about your stay destination and dates. For example, if you want to stay in London on specific dates, you can ask the Agent directly:

Hotel options with prices and amenities for a stay in London are displayed.

Submitting trip requests in the Portal

The Travel AI Agent is a conversational tool, which means that you can provide it with the necessary information to submit a trip request in a conversational manner:

  1. In the the Payhawk Web Portal, navigate to the AI Office.

  2. Tell the Agent where you want to travel and on which dates.

  3. Provide the necessary information to the Agent in a conversational manner so it can fill out the trip request data required for submission. Once the necessary data is collected, the Agent will summarize the state of your trip request.

  4. Click on the Submit button.

Trip request details for Dianne Russell, including flights, hotel, and allowance information.

Submitting trip requests in the App

You can also submit your trip requests for approval directly in the Payhawk mobile app using the Travel AI Agent.

To submit a trip request in the App:

  1. In the Payhawk Mobile App, navigate to the AI Office.

  2. Tell the Agent where you want to travel and on which dates.

  3. Provide the necessary information to the Agent in a conversational manner so it can fill out the trip request data required for submission. Once the necessary data is collected, the Agent will summarize the state of your trip request.

  4. Tap on Submit.

Trip request summary for Dianne Russell, including costs and policy details.

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