Failed to export into MS Business Central. The vendor must have a General Business Posting Group set.

Prev Next

Error message

Failed to export into MS Business Central. The vendor must have a General Business Posting Group set.

Affected ERP integrations

  • MS Business Central

Cause

This error typically occurs when exporting reimbursements. In such cases, Payhawk uses the employee who incurred the expense as the vendor in MS Business Central. If this vendor record, for the employee, does not have a General Business Posting Group defined in MS Business Central, the export will fail. This can happen if the employee-vendor was created on demand without all necessary fields being populated.

Solution

To resolve this issue:

  1. Log in to your MS Business Central account.

  2. Navigate to the Vendors section.

  3. Locate the vendor corresponding to the employee who created the expense.

  4. Open the vendor's card and locate the General Business Posting Group field.

  5. Select an appropriate General Business Posting Group from the available options.

  6. Save the changes to the vendor record.

  7. Return to the Payhawk Web Portal and try to export the expense again.

Ensure the vendor name in MS Business Central matches the employee's name in Payhawk exactly, including capitalization and spacing.