Failed to export into NetSuite. Payment date is outside of the accounting period which is not allowed by your NetSuite settings. Adjust the date on Payhawk or the accounting settings in NetSuite.

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Error message

Failed to export into NetSuite. Payment date is outside of the accounting period which is not allowed by your NetSuite settings. Adjust the date on Payhawk or the accounting settings in NetSuite.

Affected ERP integrations

  • Oracle NetSuite

Cause

This error occurs when exporting expenses from Payhawk to Oracle NetSuite when the document date and service period are in different months or accounting periods. By default, Oracle NetSuite does not allow transaction dates to fall outside the posting period.

Solution

To resolve this issue, use either of the following approaches.

Enable the Allow transaction date outside the posting period option in Oracle NetSuite

For more information, see the Oracle NetSuite: Allow Transaction Date Outside of Posting Period article.

Adjust the date in Payhawk

  1. In Payhawk, open the expense showing the error.

  2. Adjust either the document date or service period so they fall within the same accounting period.

  3. Save the expense and retry the export.

For more details, see the article on how to export document date and service (posting) period into Oracle NetSuite.