Please check whether the selected tax code is valid and available in NetSuite.

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Error message

Please check whether the selected tax code is valid and available in NetSuite.

Affected ERP integrations

  • Oracle NetSuite

Cause

This error occurs when the tax code assigned to the expense is not valid or does not exist in Oracle NetSuite. This may occur if the tax code was set before the ERP sync or if it was removed from the ERP.

Solution

To resolve this issue:

  1. Select a valid tax code that exists in Oracle NetSuite for the expense.

  2. Retry the export.