The supplier creation in Netsuite failed. Please check supplier status.

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Error message

The supplier creation in Netsuite failed. Please check supplier status.

Affected ERP integrations

  • Oracle NetSuite

Cause

This error occurs when the supplier could not be created in Oracle NetSuite due to a sync error.

Solution

To resolve this issue:

  1. In Payhawk, navigate to the supplier and check for a more detailed error message.

  2. If the status shows Supplier syncing or no specific error appears, wait a few minutes and try again.

  3. If the issue persists, contact Payhawk Support to investigate sync logs and resolve the error.