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Updating VAT rates from Oracle NetSuite

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When you connect your Payhawk account to Oracle NetSuite, your available Oracle NetSuite VAT rates are automatically imported.

  • VAT rates are not applicable to US entities, as the USA uses a different tax system.

  • If you are migrating to SuiteTax in Oracle NetSuite, update your VAT rates in Payhawk after completing the SuiteTax configuration to ensure all new tax codes are available for selection.

If you update your Oracle NetSuite VAT rates after the connection between the two systems has been established, you have to manually update that data in Payhawk.

To manually update your VAT rates in Payhawk:

  1. In the Payhawk Web Portal, go to Settings > Fields library.

  2. Click on Tax rate.

  3. Click on Update from NetSuite. As a result, Payhawk will show the VAT rates that apply to the specific expense.

    Tax rate page in the Payhawk Fields library with the Update from NetSuite button