Getting the best out of the Procurement AI Agent

The Payhawk Procurement AI Agent is an AI-powered assistant designed to help you create and manage requests directly in Slack.

To get started, you need to write to the Procurement AI Agent in Slack, the Payhawk web portal, or the Payhawk mobile app. The AI Agent will guide you through each step and ensure compliance with your company’s workflows.

This article outlines a few common scenarios you may experience while using the AI Agent.

Requesting hardware

The following table provides an overview of typical scenarios you might experience when submitting hardware requests.

Use case	Prompt example
New employee setup	I need to order a new MacBook Pro 16", M4 for a new hire starting next month in the Engineering team in the Payhawk Sofia office.
Accessory replacement	The mouse for my workstation broke. Create a request to purchase a replacement LOGITECH MX Master mouse. The mouse for my workstation broke and I want the mouse from the link as a replacement: [insert link]
Department upgrade	We need to upgrade the monitors for the entire Sales team in the France office. Process a bulk request for five Dell UltraSharp 34-inch curved monitors. Each monitor costs EUR 300 and we will buy them from Amazon.

Requesting services

The following table provides an overview of typical scenarios you might experience when submitting service requests.

Use case	Prompt example
New software subscription	We need to purchase a one-year subscription for the Pro plan of Figma for the three members of the UX team. It will cost EUR 50 per seat.
External contractor	Initiate a purchase request for Alpha Consulting Agency for 40 hours of SEO strategy work over the next quarter. This service will cost us EUR 4000. Payment will be executed with bank transfer.
Renewing an existing tool	I need to renew our current Jira license for another year. The current plan supports 50 users. Also, can you make this request annually from now until December 2028?

Making marketing requests

The following table provides an overview of typical scenarios you might experience when submitting marketing requests.

Use case	Prompt example
Event sponsorship	Create a purchase request for a Gold Tier Sponsorship package for the Tech Innovate 2026 conference happening in March.
Promotional merchandise	I need to order 300 branded reusable water bottles and 500 company logo stickers for the upcoming career fair.
Online advertising campaign	Submit a request to fund a USD 5,000 LinkedIn advertising campaign targeting enterprise software developers for the next month. It is part of the big initiative to double the revenue next year. Add the money to my virtual Payhawk card.

Making office requests

The following table provides an overview of typical scenarios you might experience when submitting office requests.

Use case	Prompt example
Office supplies restock	We are running low on coffee and printer paper. Order 2 cases of premium coffee beans (EUR 20 per case) and 10 reams of A4 80gsm paper (EUR 5 per ream) for the main office kitchen in Spain. We order them from OfficeManagement LTD.
Maintenance service	I need to create an office supplies request. I need to hire a window cleaning service Clean & Shine LTD for the exterior of the HQ building. They want EUR 450 for the service.

Making learning and development requests

The following table provides an overview of typical scenarios you might experience when submitting learning and development requests.

Use case	Prompt example
Online course enrolment	I'd like to enroll in the Advanced Digital Marketing online course offered by Coursera. The cost is USD 199. I want to pay with my Payhawk card.
Book purchase	Purchase three copies of the latest The Agile Manager handbook for the new project managers to read. Each one costs EUR 20.