Changes to your Payhawk Rates

What is changing?

We are changing the cashback rate on cards with 3% cashback to 2%.

Why is this change necessary?

Over the past 18 months, interest rates in Europe, the UK, and the US have increased by over five percentage points. Whilst we have absorbed these changes to date, we now need to make a rate change to align with current economic conditions and support ongoing product investments. We are confident we continue to offer the most competitive solution and rates on the market, and we are committed to maintaining that position.

What cards are affected?

All cards that currently have a cashback rate of 3%. Cards with a cashback less than 3% are not affected by the change.
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When will this change take effect?

December 9, 2024.
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Can I still earn cashback?

Yes, you can still earn cashback up to the total value of your subscription, effectively maintaining a zero-cost subscription. For customers already spending above the maximum cashback allowance the cashback you generate and cost of your subscription may not be impacted at all.

How can I offset the impact of this change?

If you wish to discuss additional use cases or card requirements to increase the spend on your Payhawk cards to offset any impact of this change please get in touch with us via email or chat.