Cookie policy
Cookies are small data files that are placed on your computer or mobile device when you visit a website, mobile app or use an online platform. Cookies are widely used by online service providers to facilitate and help to make the interaction between users and websites, mobile apps and online platforms faster and easier, as well as to provide reporting information. The length of time stored depends on the cookie, but this is generally between a few minutes and up to two years. Our Cookies never store any of your Card or transaction details.
We may use necessary cookies to make our site and Services work as described in this policy and in our website. We’d also may set optional cookies to help us improve them, if you agree to the use of such optional cookies.
We use third-party analytics services to help understand your usage of our services. In particular we use the following:
Analytics and customisation cookies
(i) Google Analytics: Our website uses Google Analytics for the needs-oriented design and improvement of the website. Google Analytics uses so-called cookies that are stored on your terminal and that allow an analysis of the use of the Website by you.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on Website activity and to provide other services related to Website activity and Internet usage to Payhawk. Google’s services also include reporting on the effectiveness of our advertising efforts.
You may object to the collection or analysis of your data by Google Analytics by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout.
For more information about the Google Analytics terms and conditions, visit http://www.google.com/analytics/terms/.
Performance and functionality cookies
(ii) Intercom: We provide a limited amount of your information (such as sign-up date and some personal information like your email address) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our Website or use our Services. As a data processor acting on our behalf, Intercom analyzes your use of our Website and/or Services and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you. For more information on Intercom’s use of cookies, please visit https://www.intercom.com/terms-and-policies#cookie-policy. We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). The Intercom Messenger Apps and Apps in Inbox products may also provide you with access to other third party applications. You should consult these third parties’ privacy notices for further information on their use of your personal data. As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit https://www.intercom.com/terms-and-policies#privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at https://www.intercom.com/terms-and-policies#terms. If you would like to opt out of having this information collected by or submitted to Intercom, please contact us.
Targeting and Advertising cookies
(iii) LinkedIn: With the help of the LinkedIn Insight Tag we make sure our advertising messages are more relevant for our visitors. You can opt-out of it any time.
(iv) Facebook: With the help of the Facebook Pixel we make sure our advertising messages are perfectly tailored to our visitors. Learn more about the Facebook Pixel and hot to opt-out here.
(v) Bing: With the help of the Bing Ads Universal Tag, also known as UET (Universal Event Tracking) we are able to find customers similar to the user of our website and optimise messaging respectively.
Control of cookies in the browser
If you want, you can also use your browser settings to delete and/or disable cookies from specific or all websites. More information about this can be found on aboutcookies.org
