Transaction Monitoring Analyst (12 month contract)
Company Mission
Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.
The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir, Quantive, and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures.
Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.
The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.
We’re changing the world of payments, and we’re looking for an exceptional team to help us.
About the Role
The Monitoring and Chargebacks Analyst will be working closely with the
The Transactions Monitoring Analyst will be working closely with the Compliance organisation, partnering banks and all stakeholders. It is required to execute the firm’s strategy in accordance with regulatory expectations and industry best practices. The focus is to conduct ongoing customers due diligence, handling partner inquiries, as well as identifying fraudulent behaviour by screening and monitoring clients and any other requests.
Compliance team, Credit Risk and our partnering banks. It is required texecute the firm’s strategy in accordance with regulatory expectations anindustry best practices. The focus is to conduct ongoing customers dudiligence, handling chargebacks, as well as identifying fraudulenbehaviour by screening and monitoring clients and any other requests
Responsibilities
- Execute Daily Screening: Perform the daily review and screening of client card transactions (CC) and bank payments (online/offline) using designated monitoring systems.
- Conduct sanctions screening of all relevant parties, including bank transfers, beneficiaries, and payment counterparties, ensuring adherence to internal and regulatory watchlists.
- Proactively identify unusual transactional trends or patterns that require escalation, further investigation, or reporting to management.
- Review and triage all internal and external alerts and escalations for high-risk, suspicious, or fraudulent activity, prioritizing based on severity and risk rating.
- Manage the full lifecycle of client RFIs (Request for Information), including initiating contact via the Case Management system, documenting the request, and ensuring timely follow-up.
- Accurately and promptly report any information related to confirmed suspicious or potentially fraudulent activity directly to the MLRO.
- Contribute to the maintenance and enhancement of internal procedures and processes related to customer activity due diligence, including testing and supporting automation efforts.
Requirements
- At least 2 years of work experience with Transactions Monitoring and AML operations.
- Excellent written and spoken communication skills in English.
- Readiness to monitor bank payments and card transactions.
- Bachelor’s degree in Law or Finance or any related field.
- Ownership and entrepreneurship, positive attitude, energy, openness to feedback, comfortable with a fast-changing environment.
- A great initiative taker, ability to initiate projects through ideas that have a high business contribution.
- Team-oriented with strong interpersonal skills.
Company Benefits
- 30 days holiday paid leave
- Competitive compensation package
- Exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam)
- Flexible working hours and opportunity to work from home
- Regular team-wide events
- Additional Medical care
- Company office massages
- Opportunity to use the Payhawk product with monthly commuting allowance
Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.