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All playbooks

Month-end close

Close the books without the chase. The assistant works through everything standing between you and a clean close: uncoded spend, missing receipts, approvals waiting on you, expenses stuck before export and whatever the ERP rejected. It then runs the export itself, on the template and period you confirm first, reads back what the ERP actually did with each expense, and hands you a close summary you can share.

How it works

  1. Finds every expense still missing a category, tax rate or custom field, and fixes the coding with you.
  2. Chases missing receipts by nudging the right owner directly in Payhawk, so you write no reminder emails.
  3. Clears the approvals waiting on you and completes the accounting review that releases expenses to export.
  4. Names the export template and the period it is about to send, and runs the export once you confirm it.
  5. Flags anything the ERP rejected, explains why in plain terms, fixes what can be fixed on the spot, and re-runs the export so those corrections actually reach the ERP.
  6. Reads each corrected expense back from the ERP, and says plainly which ones are still in flight instead of calling the month closed over them.
  7. Wraps up with a shareable close summary: what was cleared, what is still open, and who has it.

Common questions

We have already automated most of our month-end close. What does this add?

The playbook is not the automation, it is the follow-through. Payhawk's rules already code and route most spend; this works the remainder automation cannot decide: the missing receipt only one employee can produce, the approval sitting with a manager, the export the ERP bounced. That tail is where close time actually goes.

This looks technical. Do I need IT to use it?

No. You ask in plain language, for example 'get us ready to close January', inside the AI assistant connected to Payhawk. Any technical steps you may have seen are the instructions the assistant follows, not something you run or maintain.

How do I know it will not approve or change something it should not?

It acts with your Payhawk permissions and can only do what you could do yourself. It shows what it found before acting, approvals stay yours to decide, and every action lands in the audit trail like any other.