
Payhawk, the finance orchestration platform that unifies global spend management with intelligent automation and real-time payments, today announced audited results for the year ended 31 December 2024. (Cont. below)
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This article first appeared as a Press release.
(Cont. from above): Annual recurring revenue (ARR) rose 78% to €39.5 million, supported by net revenue retention (NRR) of 173.5% (12-month cohort average) as customers expanded their use of the platform. IFRS revenue reached €23.4 million, up 85% year over year and nearly 4× the €5.9 million reported in 2022. Annualised average revenue per account (ARPA) increased 21% to €25.9k, reflecting sustained up-market traction.
Finance orchestration brings corporate cards, expense management, accounts payable, and procure-to-pay together with ERP/HR systems, automating policy enforcement, approvals, payments and reconciliation across entities — building on Payhawk’s spend-management foundation and now enhanced by context-aware AI agents.
In 2024, Payhawk expanded gross margin on net revenue (IFRS) to 82%, reduced net cash used in operating activities by 34% to €22.0 million (operating cash burn), and ended the year with €109.6 million in cash. While continuing to invest in product innovation, regulatory infrastructure, and international expansion, operating loss metrics improved year over year: non-GAAP operating loss decreased 10% to €24.5 million, and IFRS operating loss narrowed to €31.3 million (2023: €33.9 million). The shift reflects stronger unit economics and greater operating leverage as the platform scales.
Product, market & leadership milestones
Hristo Borisov, Co-founder & CEO, says:
We’re scaling with quality. In two years, we’ve nearly quadrupled IFRS revenue while expanding margins and reducing operating cash use. With NRR at 173.5% and ARPA up 21%, customers are adopting more of the platform as we move from spend management to finance orchestration — unifying cards, payables, and real-time payments with intelligent automation. With €109.6m in cash and our own EU and UK EMI licences, we’re investing in the infrastructure and capabilities enterprises need for the next decade.
Konstantin Dzhengozov, Co-founder & CFO continues:
The unit-economics engine is working. Gross margin on net revenue is 82%, LTV/CAC is 8.0×, and net cash used in operating activities fell 34%. Pair that with NRR of 173.5% and ARPA growth, and you have efficient expansion — more value per customer and a path to greater operating leverage as volumes migrate to our own regulated payments stack.
By the numbers (FY2024):
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The Payhawk Editorial Team consists seasoned finance professionals boasting years of experience in spend management, digital transformation, and the finance profession. We're dedicated to delivering insightful content to empower your financial journey.
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