Workable is an all-in-one HR platform used by more than 30,000 companies to find, hire, and manage talent. It streamlines every stage of the employee journey, from sourcing and evaluating candidates to onboarding and beyond.
“We now close the month 40% quicker with Payhawk! Spendesk meant frequent payment declines and poor account management, while Expensify was costly and lacked a NetSuite integration. Payhawk gives us one platform for card management and reimbursements, with lower costs and a direct NetSuite connection!”
Before switching to Payhawk, Workable relied on two separate tools: Spendesk for virtual card management and Expensify for reimbursements. But this setup created friction for both employees and the finance team.
“With Spendesk, we were facing frequent payment declines, poor account management, and no direct NetSuite integration,” said George Emexezidis, Accountant at Workable. “Expensify worked, but it was expensive and we wanted a single solution that could handle everything.”
When searching for a new spend management solution, Workable evaluated several providers. The finance team was clear on what they needed: A single platform for card issuance, reimbursements, and finance automation with real-time visibility and a strong NetSuite integration.
Compared to other vendors, our solution stood out immediately. George explains:
Payhawk offered a better UI and an excellent NetSuite integration. We also received strong positive feedback from current users.
The combination of usability, integration depth, and positive market reputation made Payhawk the ideal fit for a growing, finance-conscious team operating across multiple countries.
Get complete expense control with Payhawk corporate cards
Now, Workable uses a single platform to manage all company card spend and employee reimbursements across the organisation. Every team member has their own Payhawk corporate card, and for software subscriptions, the finance team uses one card per vendor, simplifying tracking, reconciliation, and approvals. Expense policies are embedded into cards to ensure compliance, while custom fields and comments allow for smooth internal communication without leaving the platform.
"Using one card per subscription and providing employees with personal cards has significantly reduced the time spent chasing invoices," explains George. "Additionally, having comments directly under each expense saves us considerable time by minimising offline communication with multiple cardholders."
For Workable, having a direct connection to NetSuite was non-negotiable and a key reason for switching to Payhawk. The integration allows the team to automate critical parts of their accounting process by pushing enriched spend data directly into NetSuite in real time.
The direct NetSuite integration allows us to map expenses at the time they occur, using AI and OCR, which saves us time on both posting transactions and marking them as paid later.
Instead of relying on manual uploads or delayed data transfers, the team now benefits from cleaner records, faster reconciliations, and fewer errors. Transactions are automatically matched with receipts, categorised, and synced to the correct accounts, saving time at month-end and reducing back-and-forth across systems.
With Payhawk, Workable gets more than just a connection; they get a finance workflow that fits directly into their ERP, powered by AI and designed for speed.
Adopting new finance software always comes with questions, but Workable felt supported every step of the way.
George shares:
Payhawk’s customer support has been very helpful for us, especially during our first few months of using the product. In the past, we were often disappointed by other providers. It’s extremely important for us to feel confident that any issue will be resolved as quickly as possible.
That experience is by design. Payhawk’s dedicated onboarding and implementation team helps every customer transition smoothly, guiding finance teams through the setup process and ensuring everything is configured for long-term success.
And when issues do arise? Our multilingual, human support team is just a message away — fast, friendly, and focused on getting you answers. With a 99% customer satisfaction rate, an average first response time of 40 seconds, and issues typically resolved in under 24 hours, Workable isn’t the only one impressed.
Workable is optimistic about the future of automation in finance and how AI agents can take things even further.
“We believe that AI agents will assist with chasing invoices and receipts, guide new users with step-by-step instructions, and generate custom reports instantly!” said George.
Workable found a simpler, faster way to manage spending across their teams. If you’re ready to do the same, Book a demo and see Payhawk in action.
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