Aventum Group is a leading global insurance business, operating across underwriting, broking, risk management, and analytics. With over 450 employees across the UK, USA, Ireland, Dubai, Mauritius, and beyond, the group handles an impressive £1.9 billion in GWP, with a focus on building specialist schemes and strong relationships.
Before switching to Payhawk, Aventum’s Group Finance Team saw an opportunity to improve their spend management processes. The team was working hard to support the growing business and wanted to introduce more efficient systems to help them scale their efforts.
Pre-Payhawk, employees had to submit expenses manually through Excel spreadsheets and PDFs, which line managers then approved via email. Despite the team’s best efforts, the systems in place couldn’t keep up with the company’s growth, and reimbursements could take up to 45 days.
At the same time, the finance team spent time chasing receipts, entering expense data into NetSuite, managing late submissions that slowed down financial reporting, and navigating slow bank processes.
Aventum’s team knew there had to be a more efficient way and wanted to empower their finance team to focus on adding more value to the business.
Tim Green, Head of Finance Transformation at Aventum Group, explains:
Before Payhawk, we realised we needed to improve our spend management processes and visibility. As we grew, we noticed that year-end often led to a surge in expenses all at once, and we knew there was a better way. Credit cards also presented challenges; cards can occasionally get lost and go missing, and we wanted a system that would support us in quickly cancelling and reissuing them without risk.
“The US business spends in dollars and the UK spends in GBP etc, but all in Payhawk. This means we can see the spend all in one place. Previously entity spend was quite separate but now we work across entities, letting teams cooperate and work together”
Since switching to Payhawk, the Group Finance team at Aventum has completely eliminated spreadsheets and manual processes.
Employees now simply submit expenses via the Payhawk app by snapping receipts in real time and categorising spend in seconds via the OCR. Once approved, they’re auto-reimbursed in a few days after line manager approval. And with Payhawk's Financial Controller Agent, the process goes even further — expenses can be submitted through chat, managers approve in one click, and the Agent automatically chases missing info. The result: Reimbursements that used to take weeks now happen in just days.
The transformation for the finance team is even more dramatic. Using Payhawk, they’ve completely eliminated manual data entry into NetSuite, saving over two weeks of admin work every month.
Alex Curme, Group CFO at Aventum Group, says:
Now, every expense flows seamlessly into NetSuite in real time. No more chasing receipts, no more delays… We’ve freed up weeks of work for our team, and we have complete finance visibility to support our decisions! Plus, our employees love it!
And the visibility really is all-encompassing. The Aventum team manages corporate cards, reimbursements, expense management, accounts payable, and most of their procurement through Payhawk, meaning all of their spend is easy to track in one place.
All of the above goes a long way toward simplifying the approval processes for everyone involved, too. Tim explains, “Line managers get an email each day with all their approvals in one place: fund requests, invoices, credit cards, etc. It saves a lot of time.”
Travel and entertainment are major costs for Aventum, including key client meetings, trips, and events.
Their story was no different from that of most growing businesses. Before switching to us, managing high volumes of on-the-go spend (including lost or stolen cards) was a challenge for both finance and the wider team.
Tim explains:
Credit cards from the bank were hard to use, especially when there were issues. You couldn’t adjust limits quickly or replace cards easily when they got lost.
But now, the story looks very different. With Payhawk, travel-related expenses are captured instantly and approved in one place, giving finance full visibility into trips and client events without the usual delays or paper trails. Non-business expenses are flagged automatically via transaction notifications, so the team can freeze cards and issue replacements in minutes.
And with Payhawk’s AI Agents, the protection goes even further — the Financial Controller Agent proactively spots suspicious transactions, chases receipts, and stops leaks before they spread, while the Travel Agent applies policy automatically, books trips, and generates complete audit-ready reports.
Managing 11 subsidiaries across multiple countries meant Aventum needed a multi-entity management solution that could scale with them and offer complete insight over spend, even across borders. But before switching to us, the FP&A team faced a time lag before they could see actual spend across their entities.
The team recognised the need for a system to prevent late expense submissions and manual reallocations across systems, while eliminating financial blind spots and speeding up budget insights for decision-making.
Now, Aventum can view spend in real time across all entities, currencies, and departments — giving them one central view of global finances. And with the opportunity to let AI Agents further orchestrate approvals and requests across subsidiaries, the group can enforce policy seamlessly while local teams stay agile. The result? Finance finally gets one source of truth, without slowing growth.
With an expanding workforce, the team at Aventum loves Payhawk's scalability, too. It takes them just a few minutes to set someone up securely with a card (and controls). Plus, there’s no delay with card usage as the solution is so intuitive. At Payhawk, we also provide training videos and articles, again saving Aventum’s finance team time.
The collaboration across multiple entities is vital, too. Alex explains, “The US business spends in dollars and the UK spends in GBP, etc, but all in Payhawk. This means we can see the spend all in one place. Previously, entity spend was quite separate, but now we work across entities, letting teams cooperate and work together”
Tim describes:
As we scale, we need systems that scale with us. We’ve rolled out Payhawk to all businesses across the UK, Ireland, and the USA. It’s really helped us scale, as we can easily add new companies, credit cards, employees, etc., and just keep moving.
Aventum also moved its procurement processes into Payhawk via purchase orders (PO), enabling managers to approve supplier invoices and process payments all in one place.
Before, supplier payments required multiple approvals across different platforms, causing delays and inefficiencies. Now, everything is centralised — saving hours each week and helping Aventum stop the leaks, from duplicate invoices to missed approvals.
Tim shares:
The PO features have given us a lot more visibility and control. Now, with the approval workflows in PO, we can embed the controls in-house and give our procurement manager complete control.
The team has also begun using PO insights to support cost optimisation. For example, when the procurement lead sees ten invoices for the same supplier, she can consolidate them into one and negotiate a bulk discount, reducing spend and improving cash flow.
Alex adds: "It’s now much easier to spot opportunities for cost-saving and find discounts that help the bottom line!"
And with Payhawk’s Procurement Agent, the process goes even further. Requests start in plain language, approvals are auto-routed, and POs are generated instantly — giving finance confidence that spend is controlled from the very first step.
Aventum Group’s finance transformation is a testament to the power of automation, real-time visibility, and financial control. What’s more, they’ve changed their entire spend culture by supporting efficiency and adding a layer of expense transparency across the company.
Tim describes: "Now, we can review T&E and easily compare last year's spending, for example, with the value it delivered. This allows us to ask the right questions and address any issues, helping us turn spend analysis into clear and actionable insight."
By switching to us, the Aventum team has changed its spend culture and replaced outdated manual processes with a scalable, multi-entity solution that empowers finance leaders to control spend, reduce fraud, and future-proof their operations.
Book your free personalised Payhawk demo to see how your multi-entity business can make scaling easier and saving faster with Payhawk’s unparalleled finance orchestration platform. In your demo, you’ll get a tailored walkthrough of the platform, expert guidance on your specific challenges, and the chance to ask every question in a live Q&A.