How Astrid & Miyu cut spend processing by 66%

As Astrid & Miyu expanded across ecommerce, retail stores, and international markets, their finance processes struggled to keep up. The team relied on a mix of personal expense claims, reimbursements, and a plug-in tool that lacked flexibility.

This fragmented setup made it difficult to track spend across teams and locations, leading to delays, manual work, and limited visibility. Month-end became a bottleneck, with finance teams chasing receipts and reconciling mismatched data. As the business scaled, so did the complexity — especially with multi-currency transactions and approvals across countries.

Astrid & Miyu implemented Payhawk to bring corporate cards, expense management, and accounts payable into a single platform. Every transaction — across stores, ecommerce, and head office — is now visible in real time.

Custom approval workflows and card controls ensure spend is managed consistently across teams, while multi-entity and multi-currency capabilities support operations in four countries. Expenses are automatically categorised and synced with Xero, removing manual reconciliation and reducing errors.

This shift allows employees to capture expenses as they happen, while finance maintains full control without slowing the business down.

With Payhawk, Astrid & Miyu reduced expense processing time by two-thirds — saving over 40 hours per week. Month-end is no longer a crunch point, and accounts payable closes two days earlier.

Out-of-pocket expenses have been almost entirely eliminated, giving employees a better experience and finance real-time visibility. Expense submission is now continuous, rather than delayed, which removes bottlenecks and improves accuracy.

Beyond efficiency, the biggest shift is cultural. Budget owners across the business now manage their own spend with confidence, while finance operates more strategically with clear, reliable data.