Group CFO? Get the complete guide to multi-entity spend control (feat' top CFO insights)
Group CFO? Get the complete guide to multi-entity spend control (feat' top CFO insights)
Salonkee is a fast-growing SaaS company providing online booking, point-of-sale, and management solutions to hair and beauty salons across Europe. Founded in Luxembourg, the company now operates in multiple countries, helping thousands of beauty and wellness professionals streamline their operations and deliver top-tier customer experiences.
Since switching to Payhawk, Salonkee has made major strides in structure, visibility, and efficiency. They have:
Before Payhawk, Salonkee’s finance team had their hands full, literally. They handled invoices manually in Excel, colour-coded by payment status and stored in folders. And they found that errors crept in without a central system or real-time insight, and invoices got lost in the shuffle.
Arina Joly, Team Lead Accounting, says, “We didn’t have a clear overview of what was paid or not. Everything looked the same. With so many incoming invoices, it was easy to make mistakes or simply miss something.”
They also managed cards separately via Revolut, handled reimbursements in bulk, and chased down (lots of) missing receipts and information.
Kelly-Ann Lam, Head of Finance, describes, “It was all happening at the end of the month. But by then, people had forgotten what the transaction was even for.”
As Salonkee grew, more countries, more suppliers, more invoices, the lack of structure became a real risk, and the team knew there was a better, more modern way to control their spend that would better reflect their smart SaaS attitude and growth. Arina says:
"We needed to scale our finance processes as fast as the company. We couldn’t keep relying on memory or Excel anymore."
"With Payhawk, each entity has its own rules... but we still use the dashboard to check budgets and see if funding is needed. It gives us total flexibility. [Payhawk] has also helped us become more analytical. We understand what our cost drivers are, what’s effective, and where we can improve!”
Since rolling out our solution, Salonkee’s finance team isn’t just working faster. They’re working smarter. Processes that used to eat up hours? The now complete in minutes. The result? More time, fewer mistakes, and way better control. Arina shared:
“If a supplier asks about a payment, we don’t have to guess anymore. We check Payhawk and instantly know if it was paid, when, or if we never received it.”
Because everything from company cards to reimbursements to invoices now flows through one platform, the team can act faster and more proactively. No more end-of-month marathons, no more email chains and less chasing receipts. Kelly: “If we were still using our old system, booking the same volume of invoices would take much longer. We save hours each month.”
Reimbursements used to be scattered and unpredictable. Now, they’re consistent, and employees have clear expectations. Arina shared that the reimbursement happens twice a month now: “It’s more organised, and employees are happier."
This structure also gives other teams, like HR, better visibility into employee behaviour. Arina says:
It’s easier to spot outliers. Who submits regularly? Who’s claiming excessive team dinners? Who never claims anything at all? Payhawk helps us track it all”
All this and a great user experience to happily boost adoption (and policy compliance) made us the perfect fit for the Salonkee team. Kelly-Ann describes it like so "Compared to the other solutions, Payhawk’s interface felt more intuitive, easier to navigate, and more complete."
Beyond streamlining day-to-day tasks, our solution has become a powerful source of insight for Salonkee’s finance team. With clean, centralised data across cards, reimbursements, and invoices, they’ve gone from reactive to analytical.
The team has gained visibility not just into what was spent, but why, by whom, and how often. Kelly describes:
“We’ve become more analytical. We can break down our cost drivers, understand what’s effective and what’s not, and figure out where we can improve.”
This visibility also empowers better cross-functional collaboration. HR now has a clearer view of employee spending patterns, helping to flag unusual or inconsistent behaviour early on. Arina shares:
“We can see if someone is consistently asking for reimbursements, or if they’re claiming things that don’t align with our internal policies. That transparency helps us keep things fair and in check.”
And it’s not just about control, it’s about confidence. Whether it’s budgeting, spotting inefficiencies, or preparing for audits, Salonkee’s finance team is now working from a single source of truth. As Kelly describes, “[Payhawk] helped us make better decisions. We’re not just spending, we’re learning from it.”
“We no longer need multiple tools. Payhawk simplifies everything. We can filter by supplier, amount, or department. It’s just easier... And take the team that requested POs, for example, they were looking for more visibility on budgets and a clearer approval structure. They wanted to avoid going to a manager every time and have a simple system instead."
From company cards and reimbursements to accounts payable, Salonkee’s finance flows are now all in one place. “We no longer need multiple tools. Payhawk simplifies everything. We can filter by supplier, amount, or department. It’s just easier,” Arina explains.
Key features they love:
The Salonkee team also added Purchase Orders(POs), explaining: "The team that requested POs was looking for more visibility on budgets and a clearer approval structure. They wanted to avoid going to a manager every time and instead have a simple system: Create a request, and get a quick yes or no.”
Managing operations across different countries and finance systems can quickly become overwhelming as you grow, and the story at Salonkee was no different.
The team used Exact Online](https://payhawk.com/integration/exact-online) for accounting software in the Netherlands and DATEV as their accounting system in Germany, which meant separate data and information and lots of gaps and delays in total multi-entity spend visibility.
But with our multi-entity management feature (and direct integrations with Exact Online, Datev, and more), they now have one unified view across everything spend-related.
Arina explains:
"Each entity has its own rules, but we still use the dashboard to check budgets and see if funding is needed. It gives us flexibility."
With a growing footprint across Europe and an expanding team, Salonkee needed a solution that could scale with them. And choosing us has given them the visibility, structure, and confidence to grow without compromise.
Curious about what Payhawk could do for your growing business? Schedule a personalised demo today.
