Knowledge Base

Have a question? Look here.

A Payhawk user is anyone who has access to the Payhawk web platform or mobile app.

There is no limit of users on the Payhawk platform. If you have more than 30 cardholders please email us at sales@payhawk.com or call us at +44 20 3868 8704.

Right now you can open accounts in EUR and GBP. If you have specific requirements for currencies that are not yet supported contact sales at sales@payhawk.com or call us at +44 20 3868 8704.

Payhawk is a technical service provider under the terms of the Payment services (PSD 2) – Directive (EU) 2015/2366. We are registered as an agent to issuing banks that have passports to issue E-money in the European Economic Area (EEA) and are pursuant to license by MasterCard and Visa. Payhawk does not receive, hold, transfer or come into possession of your funds at any time.

Our key features are unmatched by any conventional banking service. The automated data entry and reconciliation, real-time expense and company cards management combined with our integrations with accounting and ERP systems provide a unique service.

Expense reports, reconciliation and accounting could be undoubtedly time consuming. By using Payhawk employees reduce the time spent on reporting and transaction processing significantly. We have developed a calculator based on industry average data so you can easily estimate the accumulated savings by using Payhawk.

Payhawk provides company cards. Companies organised and registered in the UK and the European Economic Area (EEA) may apply for a Payhawk account. Consumers, sole proprietors and other unregistered businesses are ineligible.

The Payhawk platform and cards are available to registered businesses in all member states of the European Economic Area (EEA) and the UK.

We don’t directly, but our partners from Colibra.io do! Colibra’s standard solution earns you money for every flight with more than an hour delay. To be eligible for compensation from Colibra, you should add your flight to the app no later than 20 minutes before take-off, even if you think that your flight won’t be delayed. Payhawk Enterprise customers enjoy even higher compensation. Talk to us if you want to take advantage.