Turbulent times and volatile market conditions marked the business landscape in 2023. While at Payhawk, we’ve been helping businesses manage their finances effectively and be more adaptable to the market environment through real-time control, spend visibility, and robust governance controls — and we’ve got a lot more planned for 2024.
2023 has been a challenging year for businesses of all sizes, geographies, and industries. And looking to 2024? There's still a lot of general uncertainty in the markets, which tends to support a more pessimistic outlook for next year.
It's not all doom and gloom, though. At global spend management solution Payhawk, we're gearing up to enhance and innovate throughout 2024 to help even more businesses navigate uncertain times with complete spend control and visibility. But first, a quick rewind of 2023 and how it looked for us and our customers.
This year, we celebrated our fifth anniversary. What a ride! In 2018, we started in a shared office in Sofia with less than ten people. Today, we have nine offices worldwide, more than 300 employees, and growing! Want to be part of a fast-growing spend management revolution? Check out our open positions.
2023 was also a significant year for us as we obtained an EMI licence. This is another big milestone in our journey that reaffirms our dedication to meeting strict regulatory and security standards. The most exciting bit is that it will let us innovate on a greater scale. This innovation will let us provide more benefits to our customers, such as credit lines, customisable workflows, rules, and custom card controls, among others.
This year has also allowed us to see first-hand how volatile the financial market can be. The Silicon Valley Bank was decapitalised overnight, and the biggest banking deal ever seen between Credit Suisse and UBS showed how quickly things can change and shake the world's financial system.
We were happy to support UK and US companies through the SVB ripple effect by offering access to credit cards with a fast approval workflow. As I mentioned to the press at the time, one of our debit card customers immediately reached out to diversify with a credit line, saying he realised how important it is to diversify and that he plans to use the Payhawk credit card to manage his SaaS subscription spend and take the pressure off payroll.
The increasing interest rates worldwide make debt more expensive than ever, meaning major readjustment for all economic players and businesses. Nowadays, everything is super dynamic. Being able to adjust and have an agile set-up is critical for success.
At Payhawk, we tend not to think of planning and forecasting as a yearly task. Instead, we build different scenarios and revise them quarterly and monthly using roll-forward forecasting. We engage the Board in this project, reviewing what works and what doesn't and if we are moving in the right direction within the market environment.
Internally, at Payhawk, we have focused on having a better structure and creating and improving internal processes. We've also been more critical in our expansion plans with efficiency-led capacity planning, implementing many new policies, and growing our leadership team.
Given the anticipated persistence of economic uncertainty in 2024, maintaining robust financial discipline and a healthy balance sheet is crucial. Leveraging a spend management platform like Payhawk can significantly strengthen your financial position.
How? The answer’s simple: Our solution is built with the finance teams in mind. We focus our efforts on providing them with the features and tools to:
In 2024, I’m eager to see the outcomes of our EMI licence going fully operational and delivering new and unique features for our customers. By talking frequently to our customers and investors, we understand that we solve many pain points for financial teams and the company as a whole. Our solution is tailored to the CFO office, giving them more valuable time to contribute to the organisation’s strategy.
Finally, the topic of ESG will also be very important for us and all EU companies as per the new directive. Making the EU carbon neutral for 2050 is a massive challenge, and all business leaders should look into how their operations have environmental and social impacts.
Need spend management help for your 2024? Book a demo today to find out how you can save time and control business spend in the new year and beyond.
Kosio is the driving force behind Payhawk’s financial operations, strategic planning, and financial stability. With a background in management consulting and a trajectory through leading FP&A and investments, he co-founded Payhawk, earning the title of CFO of the Year in EY's awards. Outside the boardroom, he delights in tennis, snowboarding, mountain biking, and quality moments with friends, family and his two kids.