What's new at Payhawk

We're excited to introduce workflow fallbacks to ensure your approval processes continue seamlessly, even when specific roles in a workflow are unavailable.

How does this feature help you?

Workflow fallbacks automatically step in when a required role—like a Team Manager—is unavailable, preventing delays in expense approvals.

Customising and viewing fallbacks

You can tailor fallback behaviour to fit your company's needs:

1. Go to Settings > Workflows > Advanced.
2. Click Edit fallbacks.
3. Choose your preferred fallback actions.
4. Click Save changes.

You can view your current workflow fallbacks directly in the edit mode of each workflow step.

Introducing brand new workflow designer for clearer approval processes, featuring new triggers, conditional rules, and complex simultaneous, sequential and non-sequential approval steps

You can now mandate specific fields or document attachments for submitting a PO request. You can also find purchase orders quicker with numerous new filters, such as document, PO status, amount, note, and accounting fields like category or any custom field.

You can now copy documents and images to your clipboard and directly paste them on the Payhawk platform to save even more time when submitting you receipts and invoices.

Team managers can now view and edit employee purchase orders, which have an open or pending status.

Automate the closing of purchase orders when a linked invoice is paid or reviewed.

You can now define percentage discrepancies for purchase order matching. A discrepancy of the defined percent would trigger an additional approval workflow for review.

You can now connect TravelPerk to all your entities at once by enabling the integration via your multi-entity management dashboard settings. The new integration allows us to import your TravelPerk invoices regardless of whether you pay with a Payhawk card or through a monthly bank transfer. We will import the invoice and match it to the respective payments, quickly automating the reconciliation of your company travel spend.

The new Accounting Template Builder is located in the new "Export" tab under Settings. It allows you to customize any accounting export template to fit your needs. You can rearrange columns, decide what data to include in each column, build conditional rules for automation, and much more. With the builder, you can customise existing templates like the ones for Sage or Exact Globe, as well as Payhawk's default export (Excel and CSV).

You can now select multiple expenses and mark them as paid in bulk.