Cookie policy

Cookies are small data files that are placed on your computer or mobile device when you visit a website, mobile app or use an online platform. Cookies are widely used by online service providers to facilitate and help to make the interaction between users and websites, mobile apps and online platforms faster and easier, as well as to provide reporting information. The length of time stored depends on the cookie, but this is generally between a few minutes and up to two years. Our Cookies never store any of your Card or transaction details.

We may use necessary cookies to make our site and Services work as described in this policy and in our website. We’d also may set optional cookies to help us improve them, if you agree to the use of such optional cookies.
In particular we use the following categories of cookies:

Strictly Necessary Cookies
These cookies allow our website to function properly by supporting basic functions such as navigation between the pages and access to protected areas.

Functional Cookies
These cookies enable our website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

Cookie Domain Type Description Default expiration time
pardot .pardot.com Functional The pardot cookie is set while the visitor is logged in as a Pardot user. The cookie indicates an active session and is not used for tracking. past
lang .ads.linkedin.com Functional LinkedIn sets this cookie to remember a user's language setting. session
bcookie .linkedin.com Functional LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. 2 years
lidc .linkedin.com Functional LinkedIn sets the lidc cookie to facilitate data center selection. 1 day
_GRECAPTCHA www.google.com Functional This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. 5 months 27 days
country_code payhawk.com Functional This cookie is set when a user chooses a preferred language and keeps the settings information during user's session. 1 hour
_dc_gtm_UA-125100975-1 .payhawk.com Functional Used to send data to Google Tag Manager about the visitor's behavior across webpages. 1 minute
visitor_id956972 .pardot.com Functional This cookie is used to help us understand how our visitors engage with our properties. It collect information and reports website usage statistics. 10 years
visitor_id956972-hash visitor_id956972-hash Functional This cookie is used to help us understand how our visitors engage with our properties. It collect information and reports website usage statistics. 10 years
lpv956972 pi.pardot.com Functional This cookie is used to help us understand how our visitors engage with our properties. It collect information and reports website usage statistics. 30 minutes
visitor_id956972 payhawk.com Functional Used to send data to Google Tag Manager about the visitor's behavior across webpages. 10 years
visitor_id956972-hash payhawk.com Functional Used to send data to Google Tag Manager about the visitor's behavior across webpages. 10 years
intercom-id-gwyxag1h .payhawk.com Functional This cookie is set by Intercom to remeber user's settings and retrieve previous conversations ran via Intercom's chat. 8 months 26 days 1 hour
intercom-session-gwyxag1h .payhawk.com Functional This cookie is set by Intercom to remeber user's settings and retrieve conversations ran via Intercom's chat in the current or previous sessions. 7 days
debug payhawk.com Functional Used to send data to Google Tag Manager about the visitor's behavior across webpages. never

Analytics & performance Cookies
Analytics & performance cookies help us understand how visitors use our website, enabling us to improve and optimize it. They collect and aggregate information about the use of the website, and then provide it to us in the form of anonymous reports.

Our Analytics & performance Cookies are listed below:

Cookie Domain Type Description Default expiration time
_gcl_au .payhawk.com Analytical Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. 3 months
lang .ads.linkedin.com Analytical LinkedIn sets this cookie to remember a user's language setting. session
_ga .payhawk.com Analytical The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. 2 years
_gid .payhawk.com Analytical Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously 1 day
_hjFirstSeen .payhawk.com Analytical Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. 30 minutes
_hjIncludedInSessionSample payhawk.com Analytical Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. 2 minutes
_hjIncludedInPageviewSample .payhawk.com Analytical Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. 2 minute
_hjAbsoluteSessionInProgress .payhawk.com Analytical Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie. 30 minutes
cb_user_id .payhawk.com Analytical Clearbit sets this cookie to facilitate data center selection and pre-identify visitors on the website without using PII. 1 years
cb_anonymous_id .payhawk.com Analytical Clearbit sets this cookie to facilitate data center selection and pre-identify visitors on the website without using PII. 1 year
_hjSessionUser_2799400 .payhawk.com Analytical Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. 1 years
_hjSession_2799400 .payhawk.com Analytical Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. 30 minutes

Marketing or targeting Cookies
Marketing cookies are provided by third parties and are used to analyze the visitor’s behavior both on our website and on other websites. Their goal is to serve ads that are more relevant to visitors.
Please note that it is possible that our website contains some links to other websites or embedded content from other websites (e.g. Facebook, HotJar, Outbrain, Linkedin, etc.). When visiting these websites or accessing such content it is possible that certain cookies, referred to as "third party cookies" are placed on your device by websites other than ours.

Payhawk has no control over the generation or the management of these third party cookies. For more information regarding the purpose or content of such third party cookies, please find and familiarize yourselves with the privacy policies or the cookie policies adopted by the respective third parties.

Most of the generally available surfing programs (browsers) are set to accept cookies on the device by default. If you prefer, you may alter the settings of your browser so as to have all existing cookies deleted or to automatically reject the placement of cookies (including third party cookies). Please be informed, however, that should you choose to delete or reject the cookies, this may negatively impact the availability or functionality of our website.

Our Marketing or targeting Cookies are listed below:

Cookie Domain Type Description Default expiration time
MUID .bing.com Marketing Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. 1 year 24 days
test_cookie .doubleclick.net Marketing The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. 15 minutes
_fbp .payhawk.com Marketing This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. 3 months
fr .facebook.com Marketing Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin 3 months
li_gc .linkedin.com Marketing LinkedIn sets the lidc cookie to facilitate data center selection. 2 years
slireg payhawk.com Marketing Salesloft cookie for use in live website tracking to help identify and qualify leads. 7 days
sliguid payhawk.com Marketing Salesloft cookie for use in live website tracking to help identify and qualify leads. 1 year
slirequested payhawk.com Marketing Salesloft cookie for use in live website tracking to help identify and qualify leads. 1 year
outbrain_cid_fetch payhawk.com Marketing Outbrain cookie for use in live website tracking to help identify and qualify leads. 5 minutes
site_identity scout.salesloft.com Marketing Salesloft cookie for use in live website tracking to help identify and qualify leads. 1 year
_uetsid .payhawk.com Marketing Bing Ads sets this cookie to engage with a user that has previously visited the website. 1 day
_uetvid .payhawk.com Marketing Bing Ads sets this cookie to engage with a user that has previously visited the website. 1 year 24 days