What's new at Payhawk

You can now change or cancel any booking in-app, with fare conditions and costs shown upfront.

• Fare conditions: changeable and refundable shown before you decide.
• Cost clarity: budget impact calculated automatically.
• Policy-aware: approvals triggered only when needed.

Bulk payments now cover the full payment spectrum — from global FX transfers to complex destination requirements — with the same efficiency your team expects.

Here's what's new:

• Global FX & destination-specific payments in bulk: Payments requiring additional country information, such as purpose codes for India, are now fully supported in bulk — with transfer requirements surfaced directly in the flow.
• Expense report support: Expense reports can now be processed in bulk alongside standard payments, removing the need to handle them separately.
• Automatic reimbursement grouping: Multiple reimbursements to the same employee are automatically consolidated into a single payment — one transfer, one fee.

Available automatically for all new and existing customers.

We've improved our NetSuite integration, so that refund transactions are exported to NetSuite automatically. Until now refunds were automatically exported to NetSuite only as Bill credit without the payment part.

Here's what's new:

• Automated Payment Export: Now associated payments are exported and reconciled alongside the bill credit as a journal entry.

Export expense reports directly from Payhawk to NetSuite with full control over format and how entries are represented in your accounting system.

Here's what's new:

• Flexible export formats: Choose to export your expense reports aggregated or itemized, depending on what best fits your accounting workflow.
• Configurable entry types: Select how exported entries appear in NetSuite, as Vendor Bills, Expense Reports, or Journal Entries, directly from your Payhawk integration wizard.

We've improved our MS Business Central integration, so that refund transactions are exported to Business central automatically. Until now refunds were automatically exported to Business Central only as Bill credit without the payment part.

Here's what's new:

• Automated Payment Export: Now associated payments are exported and reconciled alongside the bill credit as a journal entry.

Payhawk now automatically generates the required reverse charge VAT postings in Sage Intacct upon export — no manual journal entries needed.

• Meet reverse charge VAT obligations on cross-border purchases without compliance risk
• Save time with automated dual tax line creation — filling a gap that requires manual handling natively in Sage Intacct
• Keep your books audit-ready with accurately structured reverse charge postings on every exported expense.

Master data now syncs automatically every night, keeping your ERP always accurate and up to date.

Here's what's new:

• Nightly auto-sync: Categories, tax rates, custom fields, teams, and amortization templates now sync automatically every night, so your data is always aligned.
• New Review screen: A dedicated view gives admins per-object sync toggles and a full sync history log for complete visibility and control.
• Proactive disconnect alerts: If your ERP connection is lost, admins are notified by email automatically — with a one-click link to reconnect instantly.

You can now add baggage at checkout, with smart bundles suggested when your fare doesn't include luggage.

• Add bags: select at checkout, no separate step.
• Smart bundles: auto-suggested when baggage isn't included.
• No dead ends: every fare now has a baggage option.

You can now set a travel allowance in policy and apply it to every trip automatically.

• Policy-driven: no per-trip allowance setup needed.
• Visible upfront: travellers see their allowance before they leave.
• Flexible: adjust per trip where needed.

A comprehensive set of insider payment fraud controls is now live, giving your team tighter oversight at every stage of the payment process.

Here's what's new:

• Granular bank detail permissions: Restrict who can edit supplier bank details, independent of general vendor access — so sensitive changes stay in the right hands.
• Instant bank detail change alerts: Any IBAN change triggers an automatic email notification, including who made the change and when.
• First-payment warning banner: Authorizers see a hard warning when approving a payment to a bank account for the first time, reducing the risk of misdirected funds.
• Segregation of duties: The person who confirms a payment can no longer also authorize it. Configurable per customer.
• Workflow change alerts: All admins are notified whenever approval rules are weakened or a user is promoted — keeping your controls audit-ready.