What's new at Payhawk
Split card transactions support for NetSuite
Card transactions can now be split into multiple transactions with different suppliers and exported to NetSuite, eliminating the previous requirement for manual splitting within NetSuite.
Key Benefits
- Pay multiple suppliers by card simultaneously and export as separate bills, bill payments, or journal entries
- Save time, reduce manual work, and prevent errors typically associated with manual splitting in NetSuite
- Reconcile bills and bill payments significantly easier

Export expenses as paid to Datev
When connected to Datev DUO, Payhawk customers can now choose to export expenses as ‘paid’ or ‘unpaid’.
Key benefits:
- Circumvent Datev's inability to update expense status to 'paid' post-export
- Sync Payhawk expenses as 'Paid' to prevent duplicate payments

Set workflow conditions by supplier
We’ve added a powerful enhancement to your approval workflows! You can now set workflow conditions based on Supplier, giving you more pro-active control over approvals.
- Prevent supplier-less POs by adding Supplier field "is empty" as a condition to your workflow, ensuring supplier onboarding by the finance team when needed.
- Customize approval flows based on specific suppliers. For example, you can reduce unnecessary approvals for frequent commuting allowance suppliers (e.g., Uber) while requiring extra approvals for new suppliers.
- Use new operators "is empty" and "is not empty" also on conditions by Team, Customer Fields and Category.
🚨 Note: Supplier conditions are not available on Multi Entity level yet.

Approver Fallback visibility
Payhawk will log a workflow update in the activity section of the expense and inbox request whenever a fallback is triggered.
What's new?
Workflow history logs for fallbacks will be created when:
- The approval workflow is pending, but no Team field manager, Custom field manager, or Category manager could be identified.
- The Team, Category, or Custom field required for the approval workflow is empty.
- The approval has been delegated to another employee, such as when the original approver is out of office, and when the expense is automatically approved (for example, when the expense owner is also the approver).
Key benefits:
- Improved Transparency: Workflow updates are now logged in the activity section whenever a fallback is triggered, providing clear visibility into approval processes.
- Comprehensive Tracking: Logging delegated approvals and automatic approvals offers a complete audit trail for all approval scenarios.

Automatic return of pending expense request
This enhancement ensures that expense requests remain accurate and aligned with approval workflows by automatically returning them to employees for confirmation and re-approval when key fields are modified.
What's new?
Pending expense requests are now automatically returned to employees if an admin splits the expense during approval, ensuring the request is routed to the correct approver.
Key benefits:
- Accurate Approvals: Ensures expenses are reviewed by the correct approver when key workflow fields are modified.
- Improved Workflow Integrity: Automatically returns requests for re-approval, reducing errors and maintaining compliance.
- Streamlined Updates: Employees are prompted to confirm changes, ensuring clarity and accountability in the approval process.

Allow Out of office substitute from other entities
Group Admins can now determine whether approvers can assign substitutes from other entities within the group, or have them restricted to the same entity.
What's new?
Admins now have access to a new toggle in the Group dashboard. When enabled, this feature allows approvers to assign substitutes from other entities within the group during their Out of Office periods.
Key benefits:
- Enhanced Security: The new toggle ensures greater control by allowing admins to decide whether approvers can assign substitutes from other entities within the group.
- Customizable Setup: By default, the toggle is off, giving admins the flexibility to enable cross-entity substitutes only when necessary, catering to specific edge cases.
- Admin Oversight: Group admins retain full access to set substitutes across entities, ensuring seamless management regardless of the toggle’s status.

🇺🇸 IRS Conditional Document Requirement
🇺🇸 US-based companies can now align with the IRS $75 rule!
You can set a threshold for submitting documentary evidence based on the expense total, aligning with the IRS rule:
"Documentary evidence isn't needed if your expense, other than lodging, is less than $75.
Key benefits:
- Simplified compliance: Automatically apply the IRS rule to streamline document collection.
- Flexibility for US businesses: Match your expense processes with industry standards.
- Faster month-end closing: With this setting, US companies can close the month quicker than before, as no documents will be required to submit the expense.
- Seamless setup: Define the expense threshold directly in Payhawk, ensuring smooth implementation for your team.
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QuickBooks ‘customers/projects’ now synchronized with Payhawk
You can now use ‘customers/projects’ to categorize expenses in your Payhawk-application
Key Benefits
- Automatic Categorization Synchronize your ‘customers/projects’ for automated categorization of incurred expenses
- Streamlined creation of InvoicesMark expenses as ‘billable’ to create invoices out of the bill with minimum effort

Introducing Smart Item Split!
Save time and improve accuracy with intelligent line item split for seamless expense management!
Key benefits:
- Automatic line item split: Streamline the process by automatically reading and applying multiple tax rates to line items with just one click.
- Quick adjustments: Effortlessly edit, import from previous issues and split amounts for complex invoices with ease.
- Save time and reduce errors: Improve accuracy and save time by eliminating manual input, reducing errors in expense management.
PS: You can now view and split items directly in the mobile app - simplifying workflows, reducing complexity and improving efficiency.

Group budgets for multi-entity businesses
With Group Budgets, you can now take control of your group's budgets in real time!
Key benefits:
- Enhanced visibility: View all entities' budgets directly from MEM dashboard, offering ultimate control and oversight.
- Customisable dimensions: Select entities as a budget dimension to handle more complex budgeting scenarios and hierarchies.

See our latest product release editions
Our newest product Edition brings AI Agents into the platform, making conversation the most intuitive way to experience business spending. Bridging the gap between control and simplicity, the AI Office is your team's new best friend.


Intelligent automation meets effortless adoption. AI Agents turn complex finance processes into natural conversations across purchasing, travel, expenses, and payments

